1. Introduction
When you use our services, you’re trusting us with your information. We understand this is a big responsibility.
This Privacy Policy is meant to help you understand what information we are collecting and what is the use of them. How we are securing your information end to end that are written below.
2. What is techzoni
techzoni is a WhatsApp Business CRM tool that is powered by TechZoni Consulting. The product provides a “Compaign/Conversation Cloud Platform” with WhatsApp Business that allows our Customers to store, manipulate, analyze and transfer messages between their business systems and their customers on a variety of messaging template.
techzoniis committed to the protection of Personal Data, including data that we use for our own purposes, and that we maintain on behalf of our Clients.
3. Collection and Use of Personal Data
TechZoni Consulting techzoni collects information, including Personal Data, for the following purposes:
- – Payment related information for techzoni services use
- – Customer details for Broadcast message
- _ To improve our application
Your credentials are end to end encrepeted with Oauth2 credentials.
Other third party API like facebook that you need to follow as per given link.
Facebook Sign-in Service (https://www.facebook.com/policy.php)
Our servcies are not directed to children under 16.
Cloud API
Techzoni sends messages to Cloud API. The cloud API service stores the messages temporarily. Then, it takes on the task of sending the message to the WhatsApp platform. First, messages are stored for any necessary transmissions.
Our Customers determine the types of Personal Data that will be collected and used within the Service, how it will be used and disclosed, and how long it will be stored. For any questions related to how your Personal Data is used by our Customers, please contact them directly.
Service Data, is the information that is processed on behalf of our Customers during provision of the Service.
Your data is stored in secure cloud servers and we try our best to encrypt all personally identifiable information
If you require us to delete your account data, you can request so by sending us an email on [email protected]
Upon termination, all your data (contacts, conversations, etc.) is deleted permanently from our database unless you request otherwise.
Account Information, including contact information, user profile information, and information about your payment method, is collected from you when you register or authenticate into our Service and is used to manage payment for the Service, enable us to provide support, and facilitate communication.
Communicating with you and marketing practices
Responding to your request for a product demo: When you request a free demo, we may collect your first and last name, job title, WhatsApp number, business email address, and information about your company. We use this information to contact you and otherwise facilitate your free demo.
Collecting payment for the Service
For Clients that purchase a paid version of our Service, we collect and process information about how you use the Service, and your Account Information (including contact information, user profile information, and information about your payment method) for the purpose of billing you.
4. Disclosure of your Personal Data
As a matter of practice, TechZoni Consulting/techzoni does not disclose, trade, rent, sell or otherwise transfer Personal Data, except as set out in this policy.
5. Your Rights
Access and Correction of Personal Data
If we receive a request from an individual to access or update Personal Data we have collected on behalf of a particular Customer, we will direct that individual to the relevant Customer. We will assist our Customers wherever possible in responding to individual access requests.
If you submit Personal Data via our Website or otherwise provide us with your Personal Data, you may request access, updating or correction of your Personal Data by submitting a written request to us. We may request certain Personal Data for the purposes of verifying your identity.
6. How We Protect Personal Data
techzoni takes security of user data seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.